Warranty Information

o-synce offers a warranty period of two years on all products bought in the EU. In all other countries of the world, our warranty is limited to one year.

Even though we try to attain a high level of product quality it may happen that your product is not functioning properly. In this case we are committed to replace your o-synce product completely with an identical one within its warranty period.

Please return the product together with proof of purchase back to your o-synce dealer. You may also contact us so we give you the contact in your country.

Not every warranty issue is justified. Some seemingly malfuncions actually go back to wrong user operation. For unjustified warranty claims we may charge 20 Euros plus shipping.

You are not sure if your product issue is warranty covered? Simply ask your dealer or us, we are happy to help you!